Assistant Curator of Education for Docent Training and Guidance
Department:   Education

Summary:
Primarily responsible for training and providing guidance on tour content and methods for the Modern Docent corps. The position requires close collaboration with the Tour Programs Coordinator in maintaining the relationship between the volunteer docents and the Museum. 

The person in this position is knowledgeable and passionate about art, past and present. She or he supports and encourages docents to build and maintain their knowledge of art history, contemporary art theories and issues, the permanent collection, special exhibitions, and happenings in the local art community, while maintaining a personal up-to-date knowledge about the current local and international art worlds. Docent recruitment is an important aspect of the position, with an eye toward diversity to appropriately reflect the community that the Museum serves.

This individual must be willing to work occasional evenings and weekends as duties require.

Essential duties and responsibilities: Other responsibilities may be assigned as needs and opportunities arise.

  • Recruit, train, and assess a docent corps of 70+ volunteers (or a number that meets touring needs) in collaboration with the Tour Programs Coordinator
  • Lead monthly continuing education courses for docents related to current exhibitions
  • Provide special and innovative docent training opportunities as needs and opportunities arise
  • Follow tours and offer constructive feedback to docents regularly, according to the needs of the corps and individuals
  • Organize bi-annual docent trips to art destinations across the country
  • Provide opportunities for docent outings to local collections, museums, and other art-related events and locations
  • Work with the Tour Programs Coordinator to organize and oversee education programs that involve docent participation
  • Schedule and supervise special monthly tours, which currently include the First Fridays Spotlight Tour, Slow Art at the Modern, and Wonderful Wednesdays
  • Arrange docent orientations for each new exhibition, and lead the make-up orientation and Members’ Preview Tour for each
  • Attend off-site events and tours as they apply to this position
  • Work with the Tour Programs Coordinator to ensure docents are well-utilized and feel an important part of the Modern community
  • Maintain individual docent performance records to be discussed and considered with the Tour Programs Coordinator

Additional responsibilities:

  • Work with the Tour Programs Coordinator on a yearly budget, and maintain the approved budget throughout the year
  • Write education materials pertaining to tours and other docent programming, and participate in developing material for online educational content related to the collection
  • Work with the Tour Programs Coordinator to provide the Development Department with information about programs as needed
  • Aid in the development of the Modern’s collection and education websites as necessary
  • Update program information regularly for the website and bi-monthly for the printed calendar
  • Oversee interns, when applicable

Qualifications:

  • Master’s degree required in art history or studio art
  • Experience teaching adults about modern and contemporary art, especially teaching from works of art in a museum setting
  • Articulate, confident, and capable in giving presentations and dealing with audiences large and small
  • Experience working with and overseeing the performance of a team of individuals of diverse backgrounds and talents
  • Comfortable with basic computer applications on both platforms

To Apply, please visit: https://mamfw.formstack.com/forms/resume_submission

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Job Title:              Director of Security
Department:         Security
Reports to:           Museum Director

Overall Summary of Position:

Plans, implements and manages the physical and electronic security programs for the Museum including protection and safety of the building, collection, visitors, staff and exhibits. Hires Security staff. Supervises staff training and performance to assure that each the Security staff member complies with policies and procedures and is consistently welcoming and professional with visitors and other staff.   

Scope of the Position:

  • Department staff varies based on Museum exhibition needs. Currently, in addition to the Director of Security position, staff consists of 11 full-time employees and 25 part-time employees including 2 Assistant Security Managers, 4 Security Supervisors and 5 Security Officers all of whom are licensed by the state of Texas as Security Officers plus 25 Gallery Attendants who are not licensed.
  • Security staff must be present during lectures and films, special events, receptions and parties that are frequently held in the evenings during the regular work week and on the weekends.   
  • The incumbent in this position responds to Museum security emergency needs on a 24 hour/7 day a week/365 day a year basis.

Major Responsibilities:

  1. Consistently evaluates and reviews security and safety issues including but not limited to issues regarding theft, vandalism, damage to the art or building, visitor and employee safety, fire, weather and natural disasters plus visitor service issues.  Identifies issues, makes recommendations to Museum Director and implements changes or solutions as needed.
  2. Interviews and hires Security Department personnel who have a professional appearance, friendly demeanor and the personal ability to effectively balance security issues with visitor services issues by interacting with visitors in a cordial and courteous manner.   
  3. Assures that new Security personnel are properly trained on security policies, procedures and visitors services issues including how to present a welcoming, friendly demeanor to visitors and how to tactfully speak to visitors who do not follow security policies. 
  4. On an on-going basis, assures all personnel are provided with information and training on new policies, good visitor services practices, new exhibitions and other security, safety or art issues.  Periodically meets with staff to determine training needs and provides the training for the identified needs.
  5. Works with the Curatorial Department staff to assure security needs for exhibitions, including reviewing the layout of new exhibitions in advance of installation.  Recommends initiatives or changes as needed to ensure security requirements are met.
  6. Works closely with the Assistant Security Managers and the Security Supervisors to assure that they understand and demonstrate good visitor services skills and consistently convey the importance of good visitor service skills to the Security Officers and Gallery Attendants. 
  7. Sets performance standards and manages Security Department staff by observing staff performance and staying alert to problems or issues.  Notifies individuals verbally and in writing of performance issues, provides additional training if needed and/or makes staff changes as necessary.
  8. Coordinates the application, installation, integration, operation and monitoring of safety and security systems assuring that all equipment and systems are properly functioning and maintained. Continually evaluates the systems to determine if changes or updates are appropriate. Negotiates contracts with security equipment companies and service providers
  9. Develops, updates and enforces safety, security and emergency policies and procedures. Writes and maintains the security operations manual, security training information, the disaster plan and related safety planning policy and procedure materials.
  10. Ensures compliance with federal, state and local laws pertaining to security issues.
  11. Develops the annual Security Department budget and monitors budget issues each month.   
  12. Documents and maintains normal and non-routine security or visitor activities and issues. Conducts or assists with the investigation and preparation of reports on incidents which result in loss or damage to objects of art, Museum facilities or injury to Museum visitors or staff.  Reviews and analyzes data to determine if changes should be made or the Museum Director should be alerted to issues.
  13. Works closely with Special Events and catering staff to define the Museum’s security needs for special events.  Assures that a Security Department staff representative has input during the event planning process to inform clients, events planners and contractors of Museum security policies and needs.   Assures that appropriate Security staff is present during special events.
  14.  Maintains working relationship with local law enforcement, fire/rescue services and other authorities for special events, during emergencies and for the prevention, control and investigation of risks.
  15.  Maintains a current knowledge of museum security issues and trends by attending professional meetings, training sessions and reading professional publications and online information.
  16. Works effectively with other department heads to advise them on proper security methods and procedures. Serves as security liaison with Museum Registrar.  Works closely with Facilities Manager to stay aware of building projects and assures that the Museum’s security needs are met during those projects.
    Establishes and maintains a working environment conducive to positive morale, respect, open      communication, teamwork and appreciation of visitors.
  17. Performs other duties as needed and requested.  

Qualifications for the Position:

  • College degree in a related field or equivalent work experience.
  • Certified Protection Professional (CPP) preferred or be willing to work toward a CPP certification.
  • Minimum of 8 years prior security management experience required.  Prior successful security management experience in a museum, educational, cultural or similar type security environment strongly preferred.
  • Demonstrated success in the development and implementation of an effective security program with comprehensive knowledge of security procedures and methods of operation.
  • Proven track record of strong leadership, judgment, initiative and analytical skills.
  • Excellent written and oral communication skills. 
  • Proven training and organizational skills.
  • Ability to work effectively with a diverse staff, public, colleagues and external contacts.
  • Ability to successfully integrate visitor services activities with the security program.
  • Must pass the Texas Commission on Private Security Manager’s test plus federal, state and city security clearance.
  • Computer literacy knowledge and skills. 

To Apply, please visit: https://mamfw.formstack.com/forms/resume_submission

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Modern Art Museum of Fort Worth 3200 Darnell Street, Fort Worth, TX 76107
The Modern Art Museum of Fort Worth is an Equal Opportunity Employer.

The Museum does not discriminate on the basis of disability, race, sex, sexual orientation, religion, veteran status, age, or genetics in employment, admission, access, programs or activities.

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For Cafe Modern opportunities:
Please go to Opportunities by Location, Fort Worth, TX, click on the job listing you desire and apply on-line.
http://www.bamco.com/about/current-job-listings/