Retail Sales Associate - Part-time position

Job Title:  Retail Sales Associate – Part-time position
Reports to:  Retail Manager
To apply: Please submit resume information to our online application here.

Position Summary
The Retail Associate supports the Museum’s mission by providing an exceptional visitor experience within the Modern Shop. This role is responsible for assisting customers, processing sales, maintaining merchandise displays, and ensuring smooth day-to-day store operations. The Retail Associate serves as an ambassador for the Museum, helping to create a welcoming and engaging environment for all visitors.

Key Responsibilities:

  • Greet and assist visitors in a friendly, professional manner; provide product recommendations and information about the Museum and its exhibitions.
  • Operate the point-of-sale (POS) system to process transactions accurately, including cash handling, credit card sales, returns, and exchanges.
  • Maintain clean, organized, and visually appealing merchandise displays; restock inventory as needed.
  • Support inventory management, tagging merchandise, conducting stock counts, and reporting discrepancies.
  • Promote Museum membership, special events, and other offerings to guests.
  • Handle visitor inquiries and resolve issues promptly or escalate to a supervisor when necessary.
  • Follow all Museum and store policies, including security, safety, and loss prevention procedures.
  • Assist with special projects, sales promotions, and store events as assigned.

Qualifications

  • Availability on weekends, with an average of 20 - 29 hours per week.
  • Flexibility to work special events in the evening and additional hours during peak seasons.
  • Recent customer service experience (minimum one year), including handling payment transactions.
  • Basic computer skills and experience with point-of-sale systems.
  • Excellent communication and organizational skills.
  • Knowledge of, or willingness to learn about modern and contemporary art.
  • Ability to stand for extended periods and lift 15 pounds or more.
  • Bilingual skills are preferred but not required.

Work Environment:

This position is on-site in a public-facing retail setting inside the museum. The role involves frequent interaction with visitors of all ages and backgrounds.

To apply: Please submit resume information to our online application here.